英文論文非財務報酬管理

　　本英文論文主要內容是研究如何通過非財務報酬有效激勵員工這一非常重要的問題。團隊領導者是為團隊設定目標和目標的人。每個團隊都是有目的的，他必須讓團隊成員意識到他們的角色和職責。他必須了解他的團隊成員，然后職責和責任必須分配給他們的興趣和專業化，他們愿意接受挑戰。《現代管理論壇》是一本為企業管理及相關理論服務的社會學期刊。該刊不僅涵蓋了管理理念，還涉及對不同業務與企業管理發展趨勢的解讀、討論與評價。《現代管理論壇》致力于為企業與員工提供高質量的獨特交流平臺，并通過將期刊傳遞的有價值信息應用于現實工作環境、通過將管理理念與實際經驗的有機結合來惠及企業及員工。

　　對于今天的組織來說，如何有效激勵員工的問題已經成為一個非常重要的問題。非財務確認是識別個別員工或團隊進行特定表揚或確認的方法。有各種各樣的實踐中，非金融類的識別方法。得到這樣的認可或表揚的行為或行動應該基于組織想要強調的，在某種程度上這可能是一個展示組織價值，甚至為其他員工提供一個榜樣的問題。

　　至于這個特別的研究，麥當勞餐廳的討論始終是一個繁忙的氣氛，它的員工需要保持他們的道德和動機，以表現良好，增加利潤和提供優質的客戶服務。在麥當勞的一個團隊的領導者(也被稱為船員訓練)是下一步從一個團隊成員(也被稱為成員)，團隊領導人是負責培訓的團隊成員的日常工作，包括客戶服務，準備食物，保持房屋清潔作為團隊的一部分。作為他們角色的一部分，他們評估團隊成員的技能和支持并指導他們。一個團隊負責人指導她完成自己的發展計劃。

　　A team leader is someone who sets goals and objectives for a team. Every team is formed for a purpose and He must make his team members well aware of their roles and responsibilities. He must understand his team members well and then duties and responsibilities must be assigned as per their interest and specialization for them to accept the challenge willingly.

　　For today's organizations, the problem of how to effectively motivate staff has become a very important issue. Non- financial recognition is a method of identifying either individual employees or teams for particular praise or acknowledgement. There is a variety of ways that nonfinancial recognition work in practice. The behaviours or actions that get such acknowledgement or praise should be based on those that the organization wishes to emphasize, in a way this could be a matter of demonstrating organizational values or even offering a role model for other employees.

　　As for this particular study, this store of McDonalds' Restaurant in discussion is always a busy atmosphere, and its employees do need to maintain their high morality and motivation in order to perform well, have an increase of profits and to provide excellent customer service. At McDonalds' a Team Leader ( also known as a Crew Trainer) is a next step up from a team member (also known as a crew member),The Team leaders are responsible for training the team members for their day-to-day work that includes serving customers, food preparation, keeping the premises clean as part of a team. As part of their role, they assess team members' skills and support and mentor them. A team leader is responsible of guiding her through his or her development programme.

　　The role of the Team Leader plays a major part in the growth of a team member in a McDonalds' Store. Given that, this research would critically analyse the role of team leaders in rewards that team members may get, here the focus is on non-financial rewards.

　　4 Summary of Relevant Theory

　　There has been plenty of theory related to this area of research. As many organizations are beginning to realise of non-financial factors, and as Gratton (2004) notes:

　　'…while motivation is determined by both monetary and non- monetary factors, money has come to play an overly important role in out thinking about the causes of behaviour. In most companies, very limited time and effort are spent on considering non-monetary sources of motivation.' (Gratton, 2004)

　　it is widely believed that leadership creates the vital link between organizational effectiveness and people's performance at an organizational level (Avolio, 1999; Bass, 1998; Judge, et al., 2002a, 2002c; Judge and Piccolo, 2004; Keller, 2006; McGrath and MacMillan, 2000; Purcell et al., 2004; Teece et al., 1997; Yukl, 2002)

　　Some researchers (e.g. Judge, et al., 2002b; Judge and Piccolo, 2004; Keller, 2006; McGrath and MacMillan, 2000; Meyer andHeppard, 2000; Purcell et al., 2004; Yukl, 2002) have started to explore the strategic role of leadership, and investigate how to employ leadership paradigms and use leadership behaviour to improve organizational performance

　　From the Literature available for rewards and employee satisfaction, Pragya (2008) described the relationship between non-financial rewards and employees satisfaction and told that non-monetary rewards increase the satisfaction of the employees. Danish et al (2010) revealed that human resources are the most essential area among all the resources of organization. Competent and knowledgeable personnel in an organization are very essential in overall performance of an organization. Motivated employees can help and make an organization competitively more value added and cost-effective. He also originate that different degree of work motivation and satisfaction are considerably linked and reward and recognition have great influence on motivation of the workers, and if the worker is motivated than it would increase his job performance, which leads to job satisfaction.

　　John Tippet (2009) established that non-financial rewards are the helpful instrument to enhance the satisfaction of the workers. Stovall et al, (2003) conducted research on non-financial rewards and worker job satisfaction and research told that an effective reward package could have an important impact on the employees' performance.

　　There are many more relative descriptive theory, that will be further discussed in the thesis.

　　5 methodology

　　Research methodology is a systematic way to solve a problem. It is a science of studying how research is to be carried out. Essentially, the procedures by which researchers go about their work of describing, explaining and predicting phenomena are called research methodology. It is also defined as the study of methods by which knowledge is gained. Its aim is to give the work plan of research.

　　For this type of a research, the methodology would consist of research philosophy that is determined by our Epistemology position (considering acceptable ways to develop knowledge we already have), and Research Paradigm of Interpretivism and a Qualitative Method of data collection.

　　Qualitative Method is used to gain a proper understanding and to provide insights into the setting of a problem. For data collection, samples used are usually a small number of representatives and the main types of qualitative data techniques available to the researcher are, Interviews, Observations (direct and participant-observer situation)and documents).

　　Once the qualitative data have been collected, the next step would be to carry out an appropriate analysis of that data. Analysis could be done during as well as after data collection and Data is used to direct and shape each successive phase of the study. The structure for analysis is derived from the data and, therefore, it has to be systematically analyzed in an effort to tease out themes and patterns. Data is generally presented as words, images and descriptions, unlike quantitative data which relies on being presented numerically. The way in which the data is analyzed can be done in a number of ways, each one being dependent upon the nature of the study and what it is trying to achieve. However, generally quantitative data can be classified as consisting of two stages - sorting of the data plus analysis of the data and theory construction.

　　An alternative approach which does not rely upon continually checking data against interpretation to formulate and revise hypotheses is the use of analytical narrative. An analytical narrative is typically a description of the data acquired primarily through the use of in-depth interviews.

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